Sunday, October 17, 2010

Compare and Contrast

Gap's original logo, left, and the recently
aborted planned change, right.

A good logo says something about what it represents; it catches the eye, establishes a brand, and calls up associations in the mind of the viewer - hopefully positive ones. Over time, these associations become even more embedded in a consumer's mind, locked into place by experience.

Changing a logo can be a good thing. It can capture the attention of new customers, and give a company a 'fresh' image. On the other hand, it can destroy brand integrity, offend an existing customer base, and occasionally make the company look bad. In recent times, Gap considered a logo change and made public their planned replacement logo, which was instantly shot down amid a veritable storm of derision. Let's compare the design of the classic Gap logo with the new one, and see what makes them effective - or ineffective.

The original logo makes good use of shape and symmetry; the text, rendered in simple, high-impact capital letters in a cutaway style, is sharp, and stands out from the elegant simplicity of the background. In all seriousness, it's a square. It doesn't get much more basic than that, and yet, it works. Sometimes the simplest design is the best one, because simplicity is strangely beautiful. The blue and white color scheme is warm and inviting. It's attractive, yet functional.

What we all ask when we look at this logo.
The new logo concept, however, suggests something almost childish. It looks as if anyone could have designed it in five minutes using MS Paint, or for that matter Word. The use of black and blue on white makes me feel bruised; the blue gradient on the square feels somehow out of place, and the Sans-Serif font is dull at best, forgettable at worst. Sans-Serif Fonts are best used for readability on a computer screen, which isn't generally the primary function of a company logo. In fact, the controversy over the logo spawned this parody website. The image to the right was designed by me using the website, and seems a much better use of the concept than the word "Gap." On the whole, it appears to be a misguided attempt to step forward "into the digital age", when what they should have been doing is looking back over the rich company history they already had to work with.

Of course, looking back can cause problems of its own, and Gap isn't the only company who has struggled with identity issues over the years. Even Starbucks ran into some issues after a brief revival of their original logo. Probably not the best move they could have made - a brief focus group consisting of my mother indicated that the replacement design made her feel uncomfortable, and it certainly does seem to have unfortunate implications. That mermaid looks very awkward, and the brown is a far less inviting and warm color for a logo than the green they embraced later.

Logos are a delicate issue; when designed well, they can last a long time, and create positive associations, marking those who use them as enduring, and demonstrating their strengths. Done badly, they can ruin you, and a poor redesign can ruin brand integrity.

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